Welcome to the Premier Program®
Our worry-free solution removes all of the common headaches associated with owning an expensive heating and cooling system. See all the benefits that the Premier Program provides for a low monthly payment.
Program Benefits
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Annual Maintenance included
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No Trip Charges
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No Diagnostic Charges
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Consumable Parts included
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Covered Repairs included
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No Overtime Charges
Compare the Difference: See how the Premier Program™ stacks up.
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No hassle, worry-free service Everything your system needs, worry-free! |
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No charge annual maintenance Keep your system running at peak efficiency. |
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No charge covered repairs If it breaks, you get 24/7 priority scheduling and you’re covered (parts & labor). |
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No charge consumable parts U/V bulbs, air filters, and other consumables are included in the price. |
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No hidden charges or fees Stop paying trip, diagnostic, and overtime fees. |
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No large up-front payment Everything included in one affordable monthly payment. |
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Most advanced home comfort systems HVAC, water heaters, and whole-home water filters. |
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FAQs and Benefits
As a Premier Program™ member, you can expect priority service should the heating and cooling system ever need servicing. Please contact your One Hour Air & Heating and one of their qualified service technicians typically will be dispatched to your home within 24 hours or less.
If you sell your home, you have a couple options with the Premier Program Option 1: Contact us to apply to transfer the service to the new homeowner; upon the new homeowner being approved for the Premier Program and executing required documentation, they will assume responsibility for any remaining payments. Option 2: Contact Service 1st Financial to exercise your purchase option, as detailed in your Premier Program agreement. Under this option, you will take ownership of the system and program benefits will cease upon your exercise of the purchase option.
The installation is performed by One Hour Air & Heating. Installations in most cases take about a day. One Hour Air & Heating will set up a time and day for the installation that is most convenient for you and fits with your schedule.
The standard term for the Premier Program is 10 years. At the end of the standard term, you may elect to do any of the following (subject to the terms and conditions of your Premier Program agreement): 1)upgrade to a new system, 2) extend your Premier Program agreement, 3) exercise your purchase option, or 4) return the system.
With the Premier Program, all home comfort system maintenance, consumable parts (air filters and UV bulbs) and covered repairs are included per the terms of your Premier Program agreement.
Yes. One Hour Air & Heating will answer all your questions concerning how the home comfort system works, walk you through how to properly operate the new controls and show you how to change the consumable parts as required.
For questions concerning the home comfort system, contact One Hour Air & Heating. Contact information is included in your Premier Program agreement.
One Hour Air & Heating works with several quality, nationally recognized HVAC, plumbing, and electrical manufacturers. Based on your specific home comfort needs, One Hour Air & Heating will recommend the best options for you to consider.
For questions concerning the home comfort system, contact One Hour Air & Heating. Contact information is included in your Premier Program agreement.
For billing questions, please contact Service 1st Financial, LLC, and one of our dedicated customer service team members will answer any of your questions. You can contact us via email at inquiries@service1stfinancial.com or call us toll-free at (888) 342-7005.
One Hour Air & Heating will safely remove and dispose of your old home comfort system in an environmentally friendly manner.
If you wish to transfer your Premier Program agreement, please contact Service 1st Financial, LLC, and one of our dedicated customer service team members will review your options with you. You can contact us via email at inquiries@service1stfinancial.com or call us toll-free at (888) 342-7005.
One Hour Air & Heating will contact you to schedule the annual home comfort system maintenance. However, if you must reschedule that appointment, contact One Hour Air & Heating to do so, at your earliest convenience.